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AI in Adult Social Care: Opportunities, Hidden Risks and Safe Management - Open Course - Teams
Highlights
Delivered Online
3 hours
Dates
Description
Course Title
AI in Adult Social Care: Opportunities, Hidden Risks and Safe Management
Course Type
3-Hour CHCT Specialist Practice Workshop
Summary
Artificial Intelligence is becoming increasingly relevant to adult social care. Care providers may use it to draft documents, summarise information, improve communication, support training, develop policies, create action plans and reduce administrative pressure. However, AI also brings significant risks if used without clear boundaries, human oversight and professional judgement.
This practical 3-hour workshop is designed to help care managers, team leaders and senior staff understand how AI can be used safely, ethically and effectively in adult social care settings.
The course explores both the opportunities and the hidden risks of AI. It considers confidentiality, accuracy, bias, data protection, safeguarding, professional accountability, over-reliance and the importance of keeping human judgement at the centre of care.
The session is not a technical IT course. It is a care-focused leadership and practice session for people who need to understand what AI means for real-world care services.
Delegates will leave with a clearer understanding of how AI may support care organisations, what risks need to be managed, and what practical safeguards should be in place before AI is used in day-to-day operations.
Target Audience
Registered Managers
Deputy Managers
Care Managers
Team Leaders
Senior Carers
Care Co-ordinators
Quality and Compliance Leads
Training Leads
Owners and Providers of care services
Core Problem This Workshop Solves
AI is developing quickly, but many care organisations do not yet have clear guidance on how it should be used. This can lead to:
staff using AI without management oversight
confidential information being entered into unsuitable systems
inaccurate AI-generated content being trusted too easily
care documentation being produced without proper review
managers feeling uncertain about what is safe, appropriate or proportionate
organisations missing useful opportunities because the subject feels too complex or risky
This workshop helps care leaders approach AI with confidence, caution and practical judgement.
Aim
The aim of this workshop is to help care leaders understand how AI can be used safely and appropriately in adult social care, while recognising and managing the risks around confidentiality, accuracy, accountability and professional judgement.
Learning Objectives
By the end of the workshop, delegates will be better able to:
understand what AI is and how it is already affecting adult social care
identify practical ways AI may support care administration, training, communication and quality improvement
recognise the risks of using AI with confidential, sensitive or care-related information
understand why AI-generated content must be checked, questioned and professionally reviewed
recognise the importance of human judgement, accountability and oversight
identify risks linked to bias, inaccuracy, over-reliance and poor prompting
consider how AI use may affect documentation, policies, supervision and decision-making
explore safe boundaries for AI use within care organisations
identify practical first steps for creating an organisational approach to AI
understand when AI should not be used without further advice or governance
What Delegates Will Gain
By the end of the workshop, delegates will have:
a clearer understanding of AI in plain English
practical examples of how AI may be used in care settings
improved awareness of hidden risks and safeguards
greater confidence in discussing AI with staff and managers
a practical framework for safer AI use
a stronger understanding of why AI must support, not replace, professional judgement
Suitable For
This course is suitable for care organisations that want to explore AI responsibly and ensure that managers and staff understand both the potential benefits and the risks.
It can be delivered as an open online course or as in-house training tailored to your organisation’s services, systems, policies and level of AI readiness.
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