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Supervision & Appraisals for Team Leaders - Open Course - Teams

Supervision & Appraisals for Team Leaders - Open Course - Teams

Highlights

  • Delivered Online

  • 3 hours

Dates

  • to
    Delivered Online
    £45
    Book

Description

Course Title

Supervision & Appraisals for Team Leaders

2-Hour CHCT Leadership, Culture & Improvement Workshop

Summary

This practical 3-hour workshop is designed to help Team Leaders, Senior Carers and new managers carry out effective supervision and appraisal conversations that support staff performance, accountability, confidence and development.

In care settings, supervision and appraisal should not be treated as paperwork exercises or annual formalities. When used well, they are powerful leadership tools that help staff understand expectations, reflect on practice, identify development needs, and feel supported in their role.

Many Team Leaders are expected to supervise staff without always being shown how to structure the conversation, give constructive feedback, set clear goals, or follow up concerns in a fair and professional way.

This workshop focuses on the practical skills needed to make supervision and appraisal conversations purposeful, supportive and effective. It explores how to prepare for supervision, structure discussions, give feedback, agree actions, support staff development, and use supervision as part of a wider culture of quality, accountability and continuous improvement.

Delegates will leave with a clearer understanding of how to use supervision and appraisals to strengthen staff confidence, improve practice, and support better outcomes for people receiving care.

Target Audience

  • Team Leaders

  • Senior Carers

  • Shift Leaders

  • Care Co-ordinators

  • Deputy Managers

  • New Managers

  • Experienced care staff preparing for supervisory responsibilities

Core Problem This Workshop Solves

Supervision and appraisals are often seen as administrative tasks rather than practical leadership opportunities. This can lead to:

  • supervision sessions that lack structure or purpose

  • unclear expectations for staff

  • missed opportunities to address poor practice early

  • feedback being avoided, delayed or delivered inconsistently

  • staff development needs not being properly identified

  • appraisal conversations becoming disconnected from everyday practice

  • Team Leaders feeling unsure about how to balance support with accountability

This workshop helps delegates understand how to use supervision and appraisals as practical leadership tools that support staff, improve standards and strengthen care quality.

Aim

The aim of this workshop is to support Team Leaders, Senior Carers and new managers to plan and deliver effective supervision and appraisal conversations that improve communication, staff performance, accountability and professional development in care settings.

Learning Objectives

By the end of the workshop, delegates will be better able to:

  • understand the purpose of supervision and appraisals within a care setting

  • recognise how supervision supports quality, accountability and staff wellbeing

  • structure effective supervision conversations using a clear and practical framework

  • set clear expectations, goals and follow-up actions with staff

  • give constructive feedback in a fair, respectful and professional way

  • identify staff strengths, development needs and areas for improvement

  • support staff accountability without creating unnecessary defensiveness

  • use supervision records and agreed actions to support consistency and follow-through

  • understand how regular supervision contributes to safer, more responsive care

  • approach appraisal conversations as part of staff development, not just annual review

What Delegates Will Gain

By the end of the workshop, delegates will have:

  • a clearer understanding of their role in staff supervision and appraisal

  • practical tools for structuring supervision sessions

  • more confidence in giving feedback and setting expectations

  • strategies for supporting staff development and accountability

  • a better understanding of how supervision contributes to care quality and team culture

  • practical ways to make supervision more meaningful, consistent and useful

Workshop Themes

The workshop will include:

  • the difference between supervision, appraisal and informal support

  • why supervision matters in regulated care settings

  • preparing for a supervision conversation

  • structuring the discussion

  • setting expectations and goals

  • giving constructive feedback

  • recording actions and following up

  • supporting staff development

  • balancing encouragement with accountability

  • using supervision to improve practice, culture and care quality

Suitable For

This workshop is suitable for care providers who want to strengthen the confidence and consistency of Team Leaders, Senior Carers and new managers in carrying out effective staff supervision and appraisal conversations.

It can be delivered as an open course or as in-house training tailored to the needs, policies and supervision systems of your organisation.

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